Booking Conditions... Applicable to all Bhutan Tourism Corporation Limited (BTCL) Land Packages.

Delayed Arrival/Departure
There is no charge levied should your arrival / departure due to weather conditions, Drukair delays or roadblocks cause a delay.

Cancellation Charges
The Drukair air flight component of your tour package will be totally non-refundable once tickets are issued. Drukair works on a book and but policy (instant purchase).
BTCL Land arrangements are subject to the cancellation fees below.

Deposit date until 21 days prior departure   20% of tour costs.
Within 21 days of departure   45% of package costs
Within 14 days of departure   60% of package costs
Within 7 days of departure   80% of package costs
Inside 7 days   90% of package costs
After departure   No refund.

Children’s & Students Rates
No charge for infants provided accompanied by an adult guardian. Children 2 – 11 years, accompanied by adult guardians are offered 50% discount. Students under 25 years of age, who hold a valid identity card from their academic institution, are offered a 5% discount.

Travel Insurance
It is mandatory that you hold a valid travel insurance policy BEFORE you enter Bhutan. There is no insurance cover provided in any packages/tariffs provided by BTCL, who will not be liable for any illness, injury or death sustained during any package or trek. 

Payment Procedure and Credit Cards
A deposit of A$2,00.00 per person is required to secure a reservation.
Final payment is due no later than 50 days prior departure. On this day your US dollar costs will be converted into Australian dollars using the current daily rate of exchange.
*However if you wish to pay for your travel prior to this to lock in a more favorable exchange rate please advise on the morning you wish to pay and all arrangements for the payment can be made immediately to guarantee the daily exchange rate.

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